Feelwell: Passionate about people: Home Workshop: Communication

Communication skills for employees - a half day workshop

One of the most important workshops for your workforce

Don’t allow communication to become a stumbling block in your employees’ interpersonal relationships!

Improve relationships at work and experience increased productivity and motivation!

Facts about communication & listening

  • Basics about communication – why we battle with this!
  • Styles of communication
  • Barriers to communication – what makes so difficult?!

Effective listening skills – the toolkit

Understand the importance of listening and how to do this effectively

  • Know and understand your “autobiographical” responses
  • Learn to listen effectively
  • Practice empathic listening

Expressing your needs & ideas

  • How to say what you want
  • Assertiveness vs. submission or domination

 

Effective reflecting – understanding each other’s intention

Learn how to:

  • Address the problem, not the person
  • Effectively use “I” messages
  • Examine and challenge “self-talk”

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